We wanted to share an important update for our U.S. customers. Over the past few months, we’ve been working through some complicated changes in cross-border shipping. With new import regulations and shifting courier policies, it’s taken time—and a lot of trial and error—to find a reliable way to get your fabrics to you without unexpected customs fees or delays.
We’re back to shipping to the U.S. again. There are no surprise duties or extra charges on arrival. Everything is now all-inclusive—the price you see at checkout is the final price you’ll pay, whether you're ordering retail fabrics or sample yardage.
Making U.S. shipping all-inclusive was the logical and transparent choice for us. We wanted to ensure that you wouldn’t have to worry about accidentally ordering an item that wasn’t tariff-free, or face restrictions on our fabric selection.Here’s how we made it happen:
- We worked closely with our long-standing suppliers to negotiate better rates.
- We expanded our sourcing to include new partners.
- We collaborated with couriers to streamline international shipping.
While these changes involved a small adjustment to our pricing, they allow us to provide a transparent, hassle-free shopping experience for you—no hidden fees, no surprise charges. Ever.
Bulk & Wholesale Orders:
For bulk and wholesale orders, we’re offering tax- and duty-inclusive options as well. We’ll work directly with each customer to keep costs as low as possible and confirm the total landed cost before your order is processed.
We know these past few weeks have been a bit bumpy, and we truly appreciate your patience and support while we worked through these challenges. It means the world to us to have customers like you. Now that we’re shipping to the U.S. again, we’re committed to providing a smooth, transparent experience with no surprises.
FAQ
Q: Will I still be charged additional customs fees or taxes?
A: No! With our all-inclusive pricing, you won’t face any additional customs fees or taxes on U.S. orders. The price you see at checkout is the final price you’ll pay.
Q: Why did the pricing change?
A: To ensure a transparent and hassle-free experience, we worked hard to negotiate better rates with suppliers, find new partners, and streamline the shipping process. A small adjustment was necessary to cover new costs, but it allows us to provide a straightforward, no-surprise service.
Q: How long will shipping take?
A: Shipping may take a little longer than usual due to updated customs procedures. Customs clearance can add a few extra days to your delivery timeline. Rest assured, we’re doing everything we can to get your order to you as quickly as possible.
Q: How can I ensure my bulk or wholesale order is tax- and duty-inclusive?
A: We’ll work directly with you to confirm the total landed cost for your bulk or wholesale order. This will include all taxes and duties, and we’ll make sure you know the full cost before proceeding with your order.
We’re so grateful for your continued support, and we’re excited to continue serving you with no hidden surprises!
Love,
Yvonne & Annie
